Mailing Address:
N.W. Beauty, Inc.
P.O. Box 9459
Spokane, WA 99209

Physical Address:
N.W. Beauty, Inc.
5320 E. Sprague Ave, Suite 500
Spokane, WA  99212

Phone: 509.483.9500
Fax: 509.483.9530

Hours:  Monday – Friday 8:00 am to 5:00 pm (Pacific Standard Time)


Comments, Suggestions or Resolutions
Please click here to use our online form. It will be sent directly to our Customer Service Center.


In-Store Return Policy
Your satisfaction with any purchase is guaranteed.
ALL returns must be accompanied by a valid receipt.

  • Any unopened merchandise returned within 30 days of purchase will be refunded in the original form of payment.
  • Any opened merchandise returned within 14 days of purchase will receive in-store credit.
  • ALL sales final on NAIL POLISH and HAIR COLOR.

Salon Service Guarantee
Your complete satisfaction is our goal.  If for any reason you are unhappy with your salon service, please contact the salon immediately (within one week of your service) and arrange for a consultation with your Stylist and/or Salon Manager.  An appointment may be scheduled at that time for your service to be redone (at the next available opportunity) at no additional charge.


Mail Orders
We can ship our products almost anywhere!  Call 1-888-633-5563 for ordering assistance and shipping information.


Privacy Policy
All private information supplied by customers to NW Beauty, Inc., including all names, addresses, credit card info and email address are never shared or sold to third party companies. We only use your supplied email address to contact you about specials offers and only if you OPT IN. You can always unsubscribe from our email list at the bottom of every email.